Paul C. Buff, Inc. Technical Forum

Technical Discussion Forum for all Paul C. Buff, Inc. Products

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Mon Apr 11, 2011 7:16 pm

Joined: Wed Sep 08, 2010 6:19 pm
Posts: 16

Technical Support wrote:
hoffsta wrote:
I wish the battery casing was screwed together instead of snapped together. A recent failure of the flimsy clamp when moving a light stand and now my battery case is busted. Gaff tape is holding it together pretty well but snap together parts??? Why? When I received my two units in the mail, both battery cases were snapped open, a sign of things to come.


Contact customer service for warranty service. Early ones were only snapped shut and a small number would open. Cased are now being sealed before they are shipped.



That is excellent to hear and a big reason I keep coming back to your company. Thank you!




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Tue Apr 12, 2011 8:20 pm

Joined: Wed Feb 16, 2011 6:29 pm
Posts: 8

user11235 should throw away the epoxy. Gaffers tape would be a better choice as it is reversible. :D




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