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Sat Dec 11, 2010 10:42 pm

Joined: Mon Mar 15, 2010 10:40 pm
Posts: 9

my einstein V2 modeling lamp will not turn off when pressing the buttons on the back of the unit.
function-model-arrow up-arrow up-arrow up. it stays fairly bright even though the model mode screen shows "off". help please




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Sun Dec 12, 2010 6:34 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Are you also using a Cyber Commander?




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Sun Dec 12, 2010 7:53 pm

Joined: Mon Mar 15, 2010 10:40 pm
Posts: 9

yes




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Sun Dec 12, 2010 10:13 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Try removing the Transciever and see if it works normally from the head.




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Sun Dec 12, 2010 10:29 pm

Joined: Mon Mar 15, 2010 10:40 pm
Posts: 9

tried that already and again just now, still is not turning off the modeling lamp even the is says the model is off.




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Mon Dec 13, 2010 1:36 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

That is then an internal fault. Please contact Customer Service for replacement.




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Mon Jan 24, 2011 10:41 am

Joined: Tue Apr 13, 2010 11:16 am
Posts: 126
Location: three|zero|five

Same thing just started happening to one of mine during a shoot yesterday :oops: Was fine until now. Light will adjust power from mid-to-full and back down to mid, but never any lower than that. Rear buttons or CC set it to off (menu states 'off') but light remains at mid power.

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edit: Solved, but did need to be sent in. THANKS CS! :D




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