| Paul C. Buff, Inc. Technical Forum http://www.paulcbuff-techforum.com/ |
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| Havy Duty Light Stands http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=1375 |
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| Author: | bribentyl [ Sun Apr 17, 2011 3:31 pm ] |
| Post subject: | Havy Duty Light Stands |
I have a 13' heavy duty light stand whose middle section is broken. It will not raise up, and it rotates freely. I have not used it more than a dozen times and it is always stored in a bag when not in use. I don't see any warran information on the website, but there is no way that I have done anything that would have caused this unit to break. Does anyone know anying about the warranty for this? |
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| Author: | Technical Support [ Sun Apr 17, 2011 4:20 pm ] |
| Post subject: | Re: Havy Duty Light Stands |
It has a 1 yr warranty. Even if it is out of warranty, call customer service, as they sometimes have spare parts. It is likely a missing shim and/or set screw for one of the collars. |
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| Author: | bribentyl [ Sun Apr 17, 2011 5:58 pm ] |
| Post subject: | Re: Havy Duty Light Stands |
Thank you. I have found my original order acknowledgment email from 10/2/10, so I should be covered! |
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