Paul C. Buff, Inc. Technical Forum

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Tue Jun 21, 2011 4:25 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Cyber Commander owners!

Thank you for your recent purchase of the Paul C. Buff, Inc. Cyber Commander! As always, Paul C. Buff, Inc. strives to offer unrivaled support for our products, not only with updates for current products, but looking into the future as well. With this in mind, Paul designed the Cyber Commander (as well as Einstein) to have user-upgradable firmware, which can both fix operational problems as well as add functions to the product.

Today, we are announcing the availability of Cyber Commander version 39 firmware which will enhance the use of your Cyber Commander. For instructions on downloading and installing the update, please visit this link, scroll down and click on the "Firmware Updates" tab. http://www.paulcbuff.com/pcb2009/cyberc ... tions.html. All you will need to perform the update is a new MicroSD card (2GB or smaller), a computer with internet access, and a card reader capable of reading and writing to the MicroSD card.

We hope you find this update beneficial. As always, if you have any questions, please visit our Tech Forum viewforum.php?f=8 or feel free to contact our Customer Service department at 1-800-443-5542 or email us at info@paulcbuff.com.




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Tue Jun 21, 2011 8:35 pm

Joined: Thu Jul 01, 2010 10:58 pm
Posts: 213

Maybe I missed it, but the description of V39 only describes the V36 and previous updates, no indication of what's new in V39....




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Tue Jun 21, 2011 10:18 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

It updates the SD card issue I you are opdating "from 36" you get this update.




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Wed Jun 22, 2011 10:09 pm

Joined: Tue Apr 26, 2011 2:41 pm
Posts: 102
Location: Los Angeles, CA

I updated to the newest firmware but I've noticed that there is some hot pixels that stay lit when you cycle from Internal 2 and Studio which didn't happen with the v.36. If i exit that screen and then go back into the Open Memory feature the white pixels disappear from the right side of the "2" It's more of a minor text bug then anything else.

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The hot pixels go away if you exit into the menu

Have you guys considered adding the 1/3 stop increments for the light meter?




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Wed Jun 22, 2011 10:42 pm

Joined: Fri Jan 21, 2011 9:04 pm
Posts: 26

1/3 stops would be awesome...




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Thu Jun 23, 2011 3:28 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

We have noticed the remaining pixels. Since it does not interfere with the operation, we will correct it on the next firmware release.

As for 1/3 stops, we have discussed it, however, I do not know where it currently stands. There is a lot of computing that goes on beyond just adding the text.




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Mon Jun 27, 2011 8:58 pm

Joined: Tue Apr 26, 2011 2:41 pm
Posts: 102
Location: Los Angeles, CA

I also detected another bug.

If you take the micro SD card out of the cybercommander while your einsteins are operational and you reinsert the micro sd card into the cybercommander, the einsteins will automatically flash, make a slight fizzle sound like the internal fan is having a seizure, and then shut off.

For the Einstein's firmware version 26, (i'm not sure if it just applies to firmware 26) but when you have the einsteins attached to a power strip/plugged into a wall and you unplug them, the einsteins will flash and then shut off. It could be a safety measure to discharge the capacitors, however this is unusual as I've never seen a strobe discharge when cutting off the power.




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Wed Jun 29, 2011 10:17 am

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

These issues are normal. Any time a processor shuts down, it will trigger. This manifests itself as a trigger signal in CC and an actual pop from E640. Reinstalling the card hot is typically not recommended in any device; and in the case of CC, will reboot the unit, thus causing the light to fire. The sound you hear is actually the light firing (or attempting to fire) multiple pops very rapidly. Sounds disconcerting, but is not harmful. Engineering is looking into ways of mitigating or eliminating this phenomenon.




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Sat Jul 30, 2011 7:55 pm

Joined: Sat Jul 30, 2011 7:53 pm
Posts: 1

Hey Paul!

How about you guys support cards bigger than 2GB? It's getting real hard to find cards that size!!

Thanks!

>:)




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