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AH! Ok, that is not entirely abnormal. That is a settings issue. Basically, the reciever has not recieved commands to pass along to the lights. This is especially true for initial set ups. Or, it has passed a command along that tells the lights to go to a more-or-less standby state.
-check that all channels and frequencies are dialed in correctly
-go through the Open Memory (Studio) procedures
-Specify your lights
Once (or if already) done, take a look at your main (default) flash screen on the Cyber Commander.
For each light, you should have a white dash under the corresponding channel. The white matches the text in the lower corners of the screen. Gray dashes, which match the lines in the graph, indicate the lights are set to standby.
If the dashes are white, and the lights are spec'd, then there should be a blue vertical bar in that channel. If you are only getting a gray outline, select that channel and press up on the left joystick to increase power. Once you start seeing blue, then the dump light should disappear.
If you see all the above, as described, and the dump light is still red, try pressing up on the right joystick and test again. If no joy, go over to ALL and test fire there.
If you have additional questions about this, we can continue here, but you are also welcome to call us. A live phone chat is often quicker and clearer in setting this up. Also, a photo of the CC screen can say more than 1,000 words.
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