Paul C. Buff, Inc. Technical Forum
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Einstein Light Leaks
http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=1723		 Page 2 of 2
Author:  TimHenrion [ Wed Aug 31, 2011 6:23 am ]
Post subject:  Re: Einstein Light Leaks
PowerEngineer wrote:
Tim wrote:
I take back my original post - I just did some additional testing and I was wrong and Paul is right. Any light coming from the cooling vents is absolutely inconsequential.


Ahh, the rarest of message board finds.... a mea culpa! It is always good to see someone exhibit class and respect on the internet. Nice!

Even better yet, the guy who actually designs the product taking a direct interest, investigating and responding directly to a customer concern. One of the big reasons that I continue to be a "Buffie", even though they want to charge me $164.08 to UPS overnight a 22" reflector to Boston. :lol:
Author:  Technical Support [ Wed Aug 31, 2011 9:17 am ]
Post subject:  Re: Einstein Light Leaks
TimHenrion wrote:
even though they want to charge me $164.08 to UPS overnight a 22" reflector to Boston. :lol:


That's UPS's fee, not ours. The Beauty dish is considered an oversized item. It would cost more or less the same to ship you a box of air.
Author:  TimHenrion [ Wed Aug 31, 2011 10:13 am ]
Post subject:  Re: Einstein Light Leaks
Technical Support wrote:
TimHenrion wrote:
even though they want to charge me $164.08 to UPS overnight a 22" reflector to Boston. :lol:


That's UPS's fee, not ours. The Beauty dish is considered an oversized item. It would cost more or less the same to ship you a box of air.

TS, you are absolutely right. I ran the numbers through the UPS quoting system. My bad for blaming Buff for UPS gouging. I don't think I've ever paid UPS anywhere in the range of $164 to ship anything other than a loaded Tenba Road Case, never mind a box of air.
Author:  Brendan [ Wed Aug 31, 2011 12:55 pm ]
Post subject:  Re: Einstein Light Leaks
Technical Support wrote:
TimHenrion wrote:
even though they want to charge me $164.08 to UPS overnight a 22" reflector to Boston. :lol:


That's UPS's fee, not ours. The Beauty dish is considered an oversized item. It would cost more or less the same to ship you a box of air.



Paul should invent a collapsible silicone one then, or maybe I could hack my wife's cooking bowls.
Author:  TechNiko [ Wed Aug 31, 2011 4:10 pm ]
Post subject:  Re: Einstein Light Leaks
Or, he could use Purolator instead of UPS.
Author:  Technical Support [ Wed Aug 31, 2011 4:59 pm ]
Post subject:  Re: Einstein Light Leaks
TechNiko wrote:
Or, he could use Purolator instead of UPS.

I dont think we have Purolator in these parts (actually, its an oil filter here).


However, this forum is not for shipping quibbles.
Author:  ltwimberly [ Wed Aug 31, 2011 6:53 pm ]
Post subject:  Re: Einstein Light Leaks
I hope the new PCB box of air will come in soft-silver. The light is great.
Author:  Luap [ Thu Sep 01, 2011 3:40 am ]
Post subject:  Re: Einstein Light Leaks
TimHenrion wrote:
PowerEngineer wrote:
Tim wrote:
I take back my original post - I just did some additional testing and I was wrong and Paul is right. Any light coming from the cooling vents is absolutely inconsequential.


Ahh, the rarest of message board finds.... a mea culpa! It is always good to see someone exhibit class and respect on the internet. Nice!

Even better yet, the guy who actually designs the product taking a direct interest, investigating and responding directly to a customer concern. One of the big reasons that I continue to be a "Buffie", even though they want to charge me $164.08 to UPS overnight a 22" reflector to Boston. :lol:


Actually, the base UPS price is considerably more than what we charge. We get a volume shipper discount from UPS and pass most of our discount on the customers. Shipping costs are not a profit center for us.
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