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| E640 problem, Model lamp work STROBO alltime http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=1739 |
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| Author: | atomadog [ Sun Sep 04, 2011 2:16 pm ] |
| Post subject: | E640 problem, Model lamp work STROBO alltime |
I received two units of Einstein and Cyber Commander 3 days ago, I sent them from USA. I took a great interest in it. But today, one Einstein is broken, burned out model lamp and fuse. I replaced it. Now my modeling lamp flickers, and is not governed by power, and it works even when the OFF position. I pulled out the model lamp, and work without it. I heard about the high quality products, but have a problem on the third day .. I made flash of 300-400. My power grid - 220V / 50Hz What should I do? I apologize for my English |
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| Author: | Technical Support [ Tue Sep 06, 2011 9:49 am ] |
| Post subject: | Re: E640 problem, Model lamp work STROBO alltime |
You will need to contact customer service to arrange a repair or exchange. info@paulcbuff.com |
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| Author: | atomadog [ Tue Sep 06, 2011 11:21 am ] |
| Post subject: | Re: E640 problem, Model lamp work STROBO alltime |
In which country can I do? I live in Russia. |
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| Author: | Technical Support [ Tue Sep 06, 2011 1:27 pm ] |
| Post subject: | Re: E640 problem, Model lamp work STROBO alltime |
If you bought from us in the U.S., you will need to contact our Customer Service in the U.S. You can use this email address: info@paulcbuff.com |
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