Paul C. Buff, Inc. Technical Forum

I received two units of Einstein and Cyber Commander 3 days ago, I sent them from USA. I took a great interest in it.
But today, one Einstein is broken, burned out model lamp and fuse. I replaced it. Now my modeling lamp flickers, and is not governed by power, and it works even when the OFF position. I pulled out the model lamp, and work without it.
I heard about the high quality products, but have a problem on the third day ..
I made flash of 300-400.
My power grid - 220V / 50Hz
What should I do?
I apologize for my English

You will need to contact customer service to arrange a repair or exchange.

info@paulcbuff.com

In which country can I do?
I live in Russia.

If you bought from us in the U.S., you will need to contact our Customer Service in the U.S.

You can use this email address: info@paulcbuff.com