Technical Support wrote:
It sounds like:
A- You formatted the card to FAT32 on a PC or FAT on a MAC (the latter is FAT32)
B- The card is SDHC (a.k.a. larger than 2GB)
C-You have already updated one Einstein with that card.
Thank you for the quick response. I have formatted the card to FAT32 on PC, it is a 4GB card, however this is my one and only Einstein...
The odd part is that I do get a small burst from the fan that does not occur when there is no card inserted in the device, which leads me to think that it is recognizing that there is a card in it. My current build is #22 per the start up screen.
Thanks,