Paul C. Buff, Inc. Technical Forum

Technical Discussion Forum for all Paul C. Buff, Inc. Products

Login

Post a reply
 [ 4 posts ] 

Mon Sep 19, 2011 1:29 am

Joined: Mon Sep 19, 2011 1:18 am
Posts: 4

Hi,

I used my Mini Vagabond battery with my Eisntein flash yesterday; during the session, I accidently turned on the modeling lamp... Though the flash was set up at about 1/4 power, I think that something happened. The flash turned off and I could not turn it back on with the battery power.

The flash works fine when it is plugged in to the wall. So I guess that the problem comes from the battery.

I read other posts on the forum, and I think that my battery probably over heated.
It's been now 24 hours since the incident occured.

When I switch the battery on, all the lights go green (ie the fuse did not blow). But when I plug in the Einstein flash and try to turn it on, nothing happens!

Could you help me? what should I do?

Thanks you.

Xavier




Top Top
Profile
 

#

Mon Sep 19, 2011 8:47 am

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Double check the fuse. The way the circuit is designed, the fuse will not affect the LED's. If the fuse checks OK, then the unit may need to be swapped or repaired.




Top Top
Profile
 

#

Mon Sep 19, 2011 3:01 pm

Joined: Mon Sep 19, 2011 1:18 am
Posts: 4

The Fuse is OK.

This Battery is still under warranty,
(product bought on july 22th 2011, order # 2185-4780-0697).
Can you please tell what is the procedure the return it to you.

Thanks.




Top Top
Profile
 

#

Mon Sep 19, 2011 3:12 pm

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

I would have to defer you to customer service for warranty service instructions. You can reach them at info@paulcbuff.com.




Top Top
Profile
 
Display posts from previous:  Sort by  
Post a reply
 [ 4 posts ] 

All times are UTC - 6 hours [ DST ]


Who is online

Users browsing this forum: Bing [Bot] and 53 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum