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Einstein Modeling Light problems
http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=2452		 Page 1 of 1
Author:  letsmakeart [ Wed Oct 19, 2011 4:05 am ]
Post subject:  Einstein Modeling Light problems
Hi all

I recently ordered a replacement modeling light for my einstein as the last one stopped working (took it out, black inside, light bulb dead).

I just put the new one in (ordered from PBuff), in it's place, and the light levels coming from the bulb are in no way reacting to any of the settings on the back. Turn the power way down, the bulb is still going full pelt, turn it off - the light is still on, it reacts in no way at all.

And it's so piercingly bright due to the fact that it won't turn down that smoke started coming out from the heat in the 5 minutes i spent trying toget the thing to turn down.

Does anyone have any ideas? Could it be a link in the einstein itself that has become faulty when the last bulb died?

Thanks in advance,
Matt
Author:  Technical Support [ Wed Oct 19, 2011 11:22 am ]
Post subject:  Re: Einstein Modeling Light problems
It's possible there could be an internal problem with this unit. Please call customer service.
Author:  letsmakeart [ Wed Oct 19, 2011 5:22 pm ]
Post subject:  Re: Einstein Modeling Light problems
Technical Support wrote:
It's possible there could be an internal problem with this unit. Please call customer service.


What time zone are you guys in, I am guessing your customer service isn't 24 hours and I have to call from Aus =)
Author:  Technical Support [ Wed Oct 19, 2011 5:24 pm ]
Post subject:  Re: Einstein Modeling Light problems
US central time. it was 5:22 when you posted, 22 minutes past closed.
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