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| einstein doesn't work properly http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=2464 |
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| Author: | raulpopa [ Mon Oct 24, 2011 2:52 pm ] |
| Post subject: | einstein doesn't work properly |
Just after I've got the 2 Einsteins, I ran into problems... At first 50 shots it only fired in between 32 and 1 (from 256 to 1), so lower values didn't worked from the beginning at all, however the green light appeared and the tracking lamp worked according to as it would have fired normally. Unfortunately, after restarting it stopped firing. The test button doesn't work, everything else works, including wireless communication with the cc. Also, the green light never comes back. It's now on red, getting ready. The other Einstein works perfectly. I've replaced the tube and fuse and nothing changed. We've been sending these lights (without unboxing them prior) to Romania where we planed to use them for studio. Sending them back to PCB seems to cost us too much, what can I do? |
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| Author: | Technical Support [ Mon Oct 24, 2011 3:46 pm ] |
| Post subject: | Re: einstein doesn't work properly |
Assuming this still happens without the transciever (an I expect it to) there is an internal fault in the light. You would need to contact customer service for the options available for warranty service. |
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