Paul C. Buff, Inc. Technical Forum
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New Einstein
http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=2465
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Author:  imjasonbassett [ Tue Oct 25, 2011 4:00 am ]
Post subject:  New Einstein

Recently bought an Einstein. I do not use my modeling lamp with my mini ( Did once, shut down a few times even on lower settings). Few weeks later(worked fine since) I have had it plugged in, for 2 different shoots and I use the lamp with my beauty dish. Light will turn off after about 50 frames (sometimes less) and not come back on for a while. Also something doesn't smell particularly right. Unfortunately, almost every purchase this year has gone wrong. I recommended this company to a friend who had a DOA Ab800. Not sure what is going on.

I sent my mini back the first day because of cosmetic issues. I really just want this fix. It happen on a gig today, and didn't come back. On Friday I have a huge gig I needed it for, and I am worried about it's "condition".

Any help! I do love this company, and always recommend.. I just have had some bad luck recently.

Author:  Safetybob [ Tue Oct 25, 2011 7:48 am ]
Post subject:  Re: New Einstein

You need to call customer service.....like right now.

Bob E.

Author:  Technical Support [ Tue Oct 25, 2011 1:36 pm ]
Post subject:  Re: New Einstein

It does seem there is a fault in the unit and this would need to be resolved via customer serivce.

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