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Mon Nov 28, 2011 3:25 pm

Joined: Fri Jan 14, 2011 9:38 pm
Posts: 2

Hi there,
just updated my cybercommander to V40.
Screen flickered, but never shower the new version of software.
Tried to use old card with old software - black screen, I can hear it making standard noise when first inserted. Then - no noise, nothing on the screen.
It's one of the first cyber commanders with no antenna and I was probably updating from V24 or V28

Any suggestions?




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Mon Nov 28, 2011 4:15 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

It is probably updating from v.29, if you have not updated it yet. First, I would try formatting it (on a PC) to FAT(16) and trying the update again. If that fails, then try again with a new card (also formatted). Be sure you are not using a card that was formatted on a Mac, as they will format incorrectly. If you are still unsucessful, let us know and we can work from there.




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Mon Nov 28, 2011 4:29 pm

Joined: Fri Jan 14, 2011 9:38 pm
Posts: 2

Thank you for quick reply,

Tried to format it, -same thing, screen flickers, that goes white - never shows the software version.
Tried to format and upload and old firmware again - same thing - nothing on the screen, but i can hear it making same noise as it used to when staring up.

You are correct, it was my first update since I got it.
I have a sticker on the back with bar code and it says 3212. If is helps.

Thank you.


Technical Support wrote:
It is probably updating from v.29, if you have not updated it yet. First, I would try formatting it (on a PC) to FAT(16) and trying the update again. If that fails, then try again with a new card (also formatted). Be sure you are not using a card that was formatted on a Mac, as they will format incorrectly. If you are still unsucessful, let us know and we can work from there.




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