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| E640 Concerns... http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=3407 |
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| Author: | Chico [ Fri Feb 17, 2012 1:03 pm ] |
| Post subject: | E640 Concerns... |
I recently had a light go out, it stopped firing for whatever reason. So, i went ahead and sent it in for repair. I got it back a few days ago and it looks like they gave it a good overhaul. They replaced the following: Aluminum serrated fingers,Stronger springs,D7,D8,trigger coil,fan,cam,r49. I'm not complaining at all, If anything i am very happy with your customer service. Should i be concerned with my other 6 lights and do you recommend sending them in before the two year warranty is up? Thanks Chico |
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| Author: | Technical Support [ Fri Feb 17, 2012 5:23 pm ] |
| Post subject: | Re: E640 Concerns... |
The repairs required on the one light are not indicative of problems in the other lights. If you are having problems with any of them, we will be happy to make corrections. Also, if you would like to send them over for us to inspect, we will gladly take a look at them and make any adjustments as necessary. |
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| Author: | Chico [ Sat Feb 18, 2012 12:46 am ] |
| Post subject: | Re: E640 Concerns... |
Technical Support wrote: The repairs required on the one light are not indicative of problems in the other lights. If you are having problems with any of them, we will be happy to make corrections. Also, if you would like to send them over for us to inspect, we will gladly take a look at them and make any adjustments as necessary. Thanks, i'll keep that in mind. |
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