Paul C. Buff, Inc. Technical Forum
http://www.paulcbuff-techforum.com/

New AlienBees B800 - not working
http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=4308
Page 1 of 1

Author:  joseph_ryan [ Sun Dec 22, 2013 3:40 pm ]
Post subject:  New AlienBees B800 - not working

I recently purchased a new AlienBees B800 and for what ever reason, it is not firing properly. If I hit the test button, it doesn't fire. For every 10 times I hit the test button, it might fire once. When I have the sync cord plugged into my camera, it might fire once every 20 times. I thought it was user error, but none of the LED's light up on the back either. Am I missing something, or do I need to send it back to have it repaired? The unit is 3 days old.

Author:  Technical Support [ Sun Dec 22, 2013 8:07 pm ]
Post subject:  Re: New AlienBees B800 - not working

Give us a call tomorrow, and we will get it swapped for you. If you get no green LED, the caps are not getting charged, nothing you can do differently.

Page 1 of 1 All times are UTC - 6 hours [ DST ]
Powered by phpBB® Forum Software © phpBB Group
https://www.phpbb.com/