Paul C. Buff, Inc. Technical Forum

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Tue Mar 11, 2014 10:30 pm

Joined: Tue Aug 27, 2013 8:13 pm
Posts: 7
Location: Canada

Hi there,

My cyber commander's battery clip is currently broken. Can I order a replacement for this?

I'm not sure if other users of cyber commander had this issue, If I leave the battery in the unit it does drain the "AAA"'s in a day or two. I wish there would have been a hard power ON/OFF switch on these wonderful units.

Please advice! Thanks!




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Wed Mar 12, 2014 9:13 am

Site Admin
Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

If you mean the battery door cover, then yes, we can get you a replacement (contact Customer Service). If you mean a metal battery terminal, then that will need to come in for repair.

As for the battery drain, and the battery terminal is not the problem you are referring to, then a firmware update will correct the battery drain issue. Currently, the update will lose the factory meter calibration, however, we are working on correcting that as well.




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Tue Mar 18, 2014 8:49 pm

Joined: Tue Aug 27, 2013 8:13 pm
Posts: 7
Location: Canada

Technical Support wrote:
If you mean the battery door cover, then yes, we can get you a replacement (contact Customer Service). If you mean a metal battery terminal, then that will need to come in for repair.

As for the battery drain, and the battery terminal is not the problem you are referring to, then a firmware update will correct the battery drain issue. Currently, the update will lose the factory meter calibration, however, we are working on correcting that as well.



Thank you! Will be in touch with you guys! Can't wait for the new firmware update.




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