Technical Support wrote:
If you mean the battery door cover, then yes, we can get you a replacement (contact Customer Service). If you mean a metal battery terminal, then that will need to come in for repair.
As for the battery drain, and the battery terminal is not the problem you are referring to, then a firmware update will correct the battery drain issue. Currently, the update will lose the factory meter calibration, however, we are working on correcting that as well.
Thank you! Will be in touch with you guys! Can't wait for the new firmware update.