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| cybersync issue http://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=4458 |
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| Author: | tomrip [ Tue May 20, 2014 9:49 pm ] |
| Post subject: | cybersync issue |
Hello all, i bought the busy bee lighting package, and i cannot get my cybersync to work correctly. on the receiver, when i press test, the flash fires. then i press test on the cybersync, and nothing happnes. if i move it 1 inch away from the receiver it works when i press test or snap a picture on my 6d. any suggestions? |
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| Author: | Technical Support [ Wed May 21, 2014 9:57 am ] |
| Post subject: | Re: cybersync issue |
First, make sure the frequencies match. This is indicated by the end of the slot in the dial that has a deeper cut. Often, these dials are turned 180 degrees from each other, as the deeper cut is not noticed. If this does not work, try changing the frequency of both devices to another frequency (skip 5 settings or so). When you change the CST frequency, it takes 3 test button presses before it resets to the new frequency. If this does not work, one of the devices is faulty and will need to be swapped out if it was just received. Customer Service will be able to help facilitate this for you. |
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| Author: | tomrip [ Wed May 21, 2014 4:56 pm ] |
| Post subject: | Re: cybersync issue |
Thank you. that's exactly what was wrong. i didn't see the notch. its good now. So i have one b800 firing when i snap my picture. how do i sync the other 2? it only has one receiver. Technical Support wrote: First, make sure the frequencies match. This is indicated by the end of the slot in the dial that has a deeper cut. Often, these dials are turned 180 degrees from each other, as the deeper cut is not noticed.
If this does not work, try changing the frequency of both devices to another frequency (skip 5 settings or so). When you change the CST frequency, it takes 3 test button presses before it resets to the new frequency. If this does not work, one of the devices is faulty and will need to be swapped out if it was just received. Customer Service will be able to help facilitate this for you. |
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| Author: | Technical Support [ Wed May 21, 2014 10:55 pm ] |
| Post subject: | Re: cybersync issue |
The other two lights should fire from the optical slave eyes. This will work in most indoor scenarios, but if you are outdoors or with other photographers (or in some indoor scenarios), then you should get additional receivers. The slave eyes are active if nothing is plugged into the sync jack. |
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