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Mon Feb 02, 2015 2:50 pm

Joined: Mon Jan 23, 2012 8:10 pm
Posts: 6

I have a CSRB+ speedlite defined in the cybercommander on channel 5, and last week it was firing intermittently. Today when I went to spend some time investigating the problem, it seems to be firing regardless of the channel selector setting. Could this be something I’m doing wrong, or do I need to send it in for service? (BTW, when I test fire from the cybercommander, I'm on channel 5, not 'all'.)




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Mon Feb 02, 2015 3:07 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Be sure the receiver is defined as a light, i.e. it says speedlite in blue in the lower right. Also, be sure it is defined on the correct channel, i.e. the receiver is on 5 and not 13.

If you do the Open Memory, open from Studio steps, it will show you what channels the CC identifies as being present. Be sure you do not have any indicators on channels you don't intend. Making sure all other recipes are removed from power will give you a better idea of how the CC ID's this receiver.




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Mon Feb 02, 2015 3:25 pm

Joined: Mon Jan 23, 2012 8:10 pm
Posts: 6

Technical Support wrote:
Be sure the receiver is defined as a light, i.e. it says speedlite in blue in the lower right. Also, be sure it is defined on the correct channel, i.e. the receiver is on 5 and not 13.


It's defined as a light, 'speedlight' comes up in blue, and it's on channel 5.

To be clear, it fires when the CSRB+ is on 5, but it also fires on 13, or any other number. :D I'm really thinking the selector dial is hosed, and some how every channel is being selected.

Technical Support wrote:
If you do the Open Memory, open from Studio steps, it will show you what channels the CC identifies as being present. Be sure you do not have any indicators on channels you don't intend. Making sure all other recipes are removed from power will give you a better idea of how the CC ID's this receiver.


The only other indicators on the CyberCommander are for my two einsteins (channel 1 & 2), which are turned off.

Now some additional info, before I hit 'submit', I tried removing & reinserting the batteries. Now I can't get it to fire regardless of the channel setting. :cry:

Time to send it in??




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Wed Feb 04, 2015 1:13 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

I would unplug the Einsteins from the wall and make sure the CSRB+ is blinking green. Then go to SETUP>OPEN MEMORY select STUDIO, then press the right joystick.

Here we are looking for white dashes along the bottom (by white I mean the same color as the text in the corners of the screen). Or there may be a gray dash, this would match the color of the lines in the graph and may be harder to see. Is there a dash of either color?


If not, go to SETUP>SPEC LIGHTS> select the ALL channel setting, then define them all as an Alien Bee> AB400> (model lamp power is irrelevant at this point, so enter whatever setting there).

You should have vertical bars on every channel, and white dashes on the bottom. Are there any channels with vertical bars and no white dash?




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Wed Feb 04, 2015 1:30 pm

Joined: Mon Jan 23, 2012 8:10 pm
Posts: 6

Technical Support wrote:
I would unplug the Einsteins from the wall and make sure the CSRB+ is blinking green. Then go to SETUP>OPEN MEMORY select STUDIO, then press the right joystick.

Here we are looking for white dashes along the bottom (by white I mean the same color as the text in the corners of the screen). Or there may be a gray dash, this would match the color of the lines in the graph and may be harder to see. Is there a dash of either color?


Everything is unplugged except for the CSRB+ which is flashing green. I have it set on channel 7 today, and I see a gray dash on the CC channel 7.

Technical Support wrote:
If not, go to SETUP>SPEC LIGHTS> select the ALL channel setting, then define them all as an Alien Bee> AB400> (model lamp power is irrelevant at this point, so enter whatever setting there).

You should have vertical bars on every channel, and white dashes on the bottom. Are there any channels with vertical bars and no white dash?


Just the gray dash on channel 7, no vertical bars or white dashes anywhere. And the CSRB+ fires regardless of the channel it's set to.




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Thu Feb 05, 2015 3:10 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Ok, Go to SETUP> LIGHT SETTINGS> select CH7 with the left joystick. Use the right joystick up or down to select POWER. Use the left joystick UP/DOWN to switch from STANDBY to ON.

Then go to SETUP> SPEC LIGHTS> then specify as as a speedlight.

As it stands, the light is undefined, which can cause it to fire regardless of channel setting. Once defined as a speedlite, the receiver will then not fire because it is set to standby.




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Fri Feb 06, 2015 9:24 am

Joined: Mon Jan 23, 2012 8:10 pm
Posts: 6

Technical Support wrote:
Ok, Go to SETUP> LIGHT SETTINGS> select CH7 with the left joystick. Use the right joystick up or down to select POWER. Use the left joystick UP/DOWN to switch from STANDBY to ON.

Then go to SETUP> SPEC LIGHTS> then specify as as a speedlight.

As it stands, the light is undefined, which can cause it to fire regardless of channel setting. Once defined as a speedlite, the receiver will then not fire because it is set to standby.


That was it, thanks! :D




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