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Sat Aug 15, 2015 3:41 pm

Joined: Sat Aug 15, 2015 3:33 pm
Posts: 2

Anybody experiencing problems when using Einsteins with cybercommander and hasselblad camera? I recently purchased a hardly used h4d-40 with under 1000 actuations on it, everything has been fine so far except firing my strobes. When I take a shot the lights will fire for about 10-15 shots in a row, but then randomly they will stop firing. i will have to take about 5-10 more shots take the cc out of the shot shoe turn it on and off and do more fiddling around before it will start firing my einsteins again when in the hot shoe. Anybody else have this issue? If not, what should I do to fix this? It is a huge inconvenience and is absolutely unacceptable for it to be this inaccurate, especially when im trying to capture moments in the studio and missing lots of shots because the lights didnt fire!

any help would be greatly appreciated, thanks !




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Sat Aug 15, 2015 7:59 pm

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Joined: Tue Dec 08, 2009 10:43 am
Posts: 5266

Have you tried another camera to see if the issue persists? Also, try using the short sync cord from camera to Cyber Commander. Noting what does and does not change will help pinpoint the problem.




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Sat Aug 15, 2015 8:49 pm

Joined: Sat Aug 15, 2015 3:33 pm
Posts: 2

Technical Support wrote:
Have you tried another camera to see if the issue persists? Also, try using the short sync cord from camera to Cyber Commander. Noting what does and does not change will help pinpoint the problem.



Thank you for your reply! I have tried the CC on my 7d2 when I was having these issues and no problems, I would put the cc back on the hasselblad and the issues would continue for a couple of shots before the strobes would randomly start firing again. I have also used a sync cable as well as a cheap Chinese wireless trigger on the hasselblad and no problems what-so-ever. Leaving me to believe it is a CC problem with the hasselblad only. I have not tried the short cable from CC to hasselblad but I will try that and update this post. Thanks for the suggestion




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