Technical Support wrote:
Hm.
And the lights are defined in the CC properly. If you select that specific channel, in the lower right corner above "REFRESH" it says, in blue, "Einstein640"? You should also have vertical bars for each channel.
And this problem is exhibited in all channels assigned to a light?
Once going, all other functions work, i.e. power up power down, etc?
Technical Support wrote:
Hm.
And the lights are defined in the CC properly. If you select that specific channel, in the lower right corner above "REFRESH" it says, in blue, "Einstein640"? You should also have vertical bars for each channel.
Yes to everything.
And this problem is exhibited in all channels assigned to a light?
Once going, all other functions work, i.e. power up power down, etc?
Technical Support wrote:
First, how many times do you hit the meter button before switching to ALL? It is expected for the first attempt to fire/meter upon wake up to be ignored (to avoid inadvertent commands).
Second, do the flashes fire, and the CC does not meter, or is there no firing along with no metering?
Last, be sure you are pressing the correct joystick. The RIGHT joystick meters, while the LEFT joystick only triggers.