Luap wrote:
Viper97 wrote:
I agree to a degree. Not everyone is versed in electronics... Paul is and I know I am though not to the same degree as Paul is. I'm a former Navy Aviation Electronics Technician who worked AIMD repairing the actual boxes, I am now a Systems Admin. Eh... nerd... I could replace my own inverter but I think the idea behind the shipping a whole unit is this: Some can say they could, most can't. Call it a simplistic solution but frankly it is far cheaper legal wise to replace the entire unit than to have someone sue for trying to fix theirs. Just my two cents worth.
You likely went to the same Navy schools as I did - Treasure Island in San Francisco. I went there as a Marine and was also ranked as an Aviation Radio Technician with control tower equipment specialty.
I went I think at a much later date then you Paul. I ended up at NATTC Millington, Tenn. Better known at my time as Gnat Center Mucous. Both the Marines, the Navy and at that time the Iranian Air Force (during the Shah of Iran's reign) all co-mingled in the classes. Little did we know.
With regards to the new external power supply, okay I admit while I'm not wetting my pants it does fit in well with my plans. I had intended to purchase two more Vagabonds but as usual, money takes a bit to accumulate. At my age and I'm only 55, things are needing some heavy maintenance on the test bench.
I will be ordering two more of the new ones, wait with baited breath on the PLM V2 and well, want to save for the Einsteins. Well, that's the plan in my head. Still have my two B-800's and the B-400 and I'm quite happy with them. Just that oh heck, new technology kind of grabs me.
My best regards and do get Mindy a box of candy for me or some flowers or a pat on the back. Glad your people are more than willing to enforce the customer service aspect of a business.