Paul C. Buff, Inc. Technical Forum
https://www.paulcbuff-techforum.com/

replacement CC screen?
https://www.paulcbuff-techforum.com/viewtopic.php?f=8&t=3553
Page 1 of 1

Author:  yamaha83 [ Thu May 24, 2012 10:53 am ]
Post subject:  replacement CC screen?

my screen has gotten a little beat up, is there any place to order or get a replacement screen?

Author:  Technical Support [ Thu May 24, 2012 1:56 pm ]
Post subject:  Re: replacement CC screen?

It would need to come in for service, but we can replace it. The screen is not user replaceable, as it would require opening the CC. There are small, spring-loaded parts which can easily be lost without noticing if the case is opened by an untrained person.

Author:  yamaha83 [ Thu May 24, 2012 2:04 pm ]
Post subject:  Re: replacement CC screen?

Technical Support wrote:
It would need to come in for service, but we can replace it. The screen is not user replaceable, as it would require opening the CC. There are small, spring-loaded parts which can easily be lost without noticing if the case is opened by an untrained person.


can you tell me about how much this would be to have done?

Author:  Technical Support [ Thu May 24, 2012 2:25 pm ]
Post subject:  Re: replacement CC screen?

If its under the 2 year warranty, it would be done for the cost of shipping to us. The actual repair and shipping back to within the US would be covered.

Author:  yamaha83 [ Thu May 24, 2012 2:27 pm ]
Post subject:  Re: replacement CC screen?

Technical Support wrote:
If its under the 2 year warranty, it would be done for the cost of shipping to us. The actual repair and shipping back to within the US would be covered.


awesome! now i just need to find some time i can live without it!

Author:  Dick Hertz [ Thu May 24, 2012 8:08 pm ]
Post subject:  Re: replacement CC screen?

I placed -- very carefully to avoid trapping any air bubbles -- a strip of the newer ultra-clear 2-inch-wide packing tape over the clear CC screen, overlapping it onto the main black plastic case. Did that the day I received my CC. Works like a charm. You could also use the outrageously overpriced clear plastic sheeting that's sold to protect iPod / iPhone screens by trimming it to fit.

Author:  Greg Norry [ Wed May 30, 2012 8:11 pm ]
Post subject:  Re: replacement CC screen?

yamaha83 wrote:
Technical Support wrote:
If its under the 2 year warranty, it would be done for the cost of shipping to us. The actual repair and shipping back to within the US would be covered.


awesome! now i just need to find some time i can live without it!



I'm not trying to be rude or anything - but - you say you will send it in when you can find time to live without it. What would you do if it broke during a shoot? and it will break - trust me! You really should have 2.
I just had 1 go bad 3 days ago. It's in getting fixed right now. Well I'm kind of praying my backup doesn't quit until my other gets back. If it did I could be looking at a serious income loss. So my way of insuring that doesn't ever happen was to buy a 3rd one. Backup overkill - oh yeah. But I will never have a customer disappointed because of equipment failure.

Page 1 of 1 All times are UTC - 6 hours [ DST ]
Powered by phpBB® Forum Software © phpBB Group
https://www.phpbb.com/